About Us

Our Mission

The mission of the Epping Healthcare Medical Centre (EHC) is to optimise our patient’s quality of life through the provision of a comprehensive and friendly medical centre service.
We are committed to promoting health, well-being and disease prevention to all patients. We do not discriminate in the provision of excellent care and aim to treat all patients with dignity and respect. At Epping Healthcare Medical Centre we provide high quality community focused health care that meets the health needs of the local community and is accessible, affordable and culturally sensitive.
Epping Healthcare Medical Centre welcome all patient from the surrounding areas, such as North Epping, Cheltenham, Carlingford, Beecroft, Eastwood and Pennant Hills. We are located next to Epping station, with easy access for the disabled and seniors.

Our Leading Doctors

Dr Xiao Hua Lin(林曉華, 醫生)

MBBS, FRACGP, Acupuncture Cert., Dermatology Cert.

Dr. Lin is an experienced GP, major in primary health care but also Medical Acupuncture, Minor Procedure, Anti Winkle Treatment and PRP Injection.
Language speaks: English, Cantonese & Mandarin. More about Dr. Lin please click here

Dr Robert Luo (羅 捷, 醫生)

MBBS, FRACGP, DAM, Accredited Medical Aucupuncturist

Dr. Luo is an experienced Family GP, major in Chronic Pain Management, Medical Acupuncture with extensive knowledge in primary health care.
Language speaks: English, Cantonese & Mandarin. More about Dr. Luo please click here

Dr Johanes Santoso

B.Med (Newcastle), FRACGP, ACCSCMS (Skin Cancer Medicine & Surgery)

Dr. Santoso is an Accredited Skin Cancer Doctor and has been working at dedicated skin cancer practices since 2006. He has gained postgraduate qualifications in Dermoscopy, Skin Cancer Medicine & Surgery.
Language speaks: English & Indonesian. More about Dr. Santoso please click here

Dr Cindy Deng (鄧先捷, 女醫生)

MBBS, FRACGP, Dip Child Health

Dr. Deng is an experienced female Family GP, major in Chronic Disease Management, Women & Child Health with significant medical experience in both general practice and emergency medicine.
Language speaks: English, Cantonese & Mandarin.

Services

As well as routine consultations, there are a number of services available:

• Health Check
• Family Planning
• Vaccinations / Immunisations
• Skin Cancer check up
• Minor Surgery
• PRP injection
• Cosmetic injection
• Medical Acupuncture
• Pap Smears, Preg Test, Ante-Natal care
• ECG – Heart Check
• Spirometry – Lung Test
• Pathology

Consultation Fees

• Patients holding current Medicare card are covered by Medicare.
• Private patients can expect to pay a consultation fee.

Please note: certain procedure are not covered by Medicare. Patients will be notified of these services these include, medicals required for insurance policies etc. These are to be paid at the time of consultation.

Appointments

Appoints are preferred for routine care. Should you require an appointment for multiple issues, full medical examinations or if you are bringing the family with you please respect your fellow patients and inform our reception staff so that an extended appointment time can be scheduled. Emergencies will be attended to as a priority.

Cancellation of appointments with NO call NO Show. Your next appointment can only be accept as Walk In Waiting Patient. Standard fee will charge to you if given notice is less than 24 hours.

After Hours

After Hours Care can be provided by phoning 8724 6300, Your call will be transferred to our After Hours Locum Service for immediate care.

Repeat Prescriptions

Repeat Prescriptions will only be issued through consultation with your doctor.

Referral Letters

Referral Letters will only be issued through consultation with your doctor.

Telephone Contact

Our reception staff will note all incoming calls but will not interrupt a consultation. Emergencies will of course take immediate priority.

Confidentiality & Privacy

Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.

Continuity of Care

It is important to have a regular GP or attend the same practice to provide an on-going medical record and an understanding of your overall health needs. You will also feel more comfortable about discussing symptoms and concerns even if you feel they are trivial or embarrassing. Pathology Blood tests ordered by your doctor can be performed on site. All pathology tests are covered by Medicare for patients holding a current Medicare card.